18 okbajee Terms and Conditions

18 okbajee is an online gaming platform that provides sports betting, casino games, and live dealer services to users in Bangladesh. These terms and conditions ("Terms") form a binding legal agreement between 18 okbajee and the user of the platform ("User" or "you").

By accessing, browsing, or using any service on the platform, you confirm that you have read, understood, and accepted these Terms, our Privacy Policy, and any other specific terms published from time to time.

These Terms are written in Bengali and apply to users in Bangladesh. In the event of any translation or interpretation, the Bengali version shall be considered final and authoritative.

1.1 Scope of Services

18 okbajee offers sports betting (cricket, football, and other sports), online slot games, live casino, fishing games, card games, and other gaming options through its platform. 18 okbajee reserves the right to change the type, range, and nature of services offered at any time.

1.2 Applicable Law

The interpretation and enforcement of these Terms shall be governed by applicable law. In the event of any dispute, both parties shall first attempt to resolve the matter through mutual discussion.

2.1 Age Requirement

Users must be at least 21 years old to open an account on 18 okbajee and participate in any gaming or betting activity. No person under the age of 21 may use this platform. We reserve the right to verify age and may request supporting documents when necessary.

2.2 Single Account Policy

Each user may open only one account. Creating multiple accounts using the same person, the same device, the same IP address, or the same payment method is strictly prohibited. If multiple accounts are found, all accounts will be closed and the associated balances may be forfeited.

2.3 Registration Information

All information provided at the time of account registration must be accurate, complete, and current. 18 okbajee reserves the right to close any account at any time if it was registered with false or incomplete information. Any changes to your information must be updated immediately.

2.4 Identity Verification (KYC)

To ensure safe and responsible gaming, 18 okbajee may request identity verification at any time. A copy of a national ID card or passport may be required. Withdrawal requests may be put on hold until verification is complete.

It is your responsibility to keep your account login details — username and password — completely confidential. This information should not be shared with any third party. If you suspect any unauthorised access to your account, you must notify our support team immediately.

• Use a strong password — a combination of letters, numbers, and symbols.
• Change your password regularly and never use the same password on multiple sites.
• Do not share your login details with anyone you do not know.
• If you log in on a public or shared device, always log out when you are done browsing.
• Be alert to phishing or fraudulent messages — 18 okbajee will never ask for your password by email or message.

18 okbajee shall not be held responsible for any loss resulting from misuse of an account or a security breach, unless it was caused by a fault on the part of the platform itself.

4.1 Deposit Methods

The following methods are accepted for deposits on 18 okbajee: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳200.

4.2 Withdrawal Methods

The same methods apply for withdrawals: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 5 to 30 minutes.

4.3 Payment Verification

Before processing a withdrawal request, 18 okbajee will confirm that the account has sufficient balance and that all wagering requirements have been met. It is recommended that the deposit method and withdrawal method be the same.

4.4 Third-Party Payments

Depositing using another person's account or card is not permitted. All payments must be made using the account holder's own method. If a third-party payment is detected, an account verification process will be initiated and the related transaction may be placed on hold.

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: a deposit of ৳1,000 earns a bonus of ৳1,500, giving a total balance of ৳2,500; to withdraw the bonus, a wager of ৳15,000 (৳1,500 × 10) must be completed.

5.2 Bonus Usage Terms

• Each bonus offer has its own validity period — if the wagering requirement is not completed within that period, the bonus will be cancelled.
• If fraudulent use of a bonus is found, the bonus and any related winnings will be forfeited.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Whether a bonus applies to a specific game is stated in the detailed terms of that offer.

5.3 VIP Program

18 okbajee's VIP Program has three tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0% weekly cashback; Gold — up to 1.5% weekly cashback. Cashback is calculated on weekly net losses. Example: a Silver-tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 1.0% = ৳200 cashback. Regular and active play allows members to move up to higher tiers.

6.1 Fair Play Policy

On 18 okbajee, all game results are determined through certified Random Number Generator (RNG) technology, which is completely impartial. Live casino games are operated through Evolution, Pragmatic Play Live, Ezugi, and other recognised providers.

6.2 Technical Issues

If a game is interrupted during play due to a network or technical issue, 18 okbajee will make every effort to restore the game state. If restoration is not possible, server logs will be reviewed and appropriate action will be taken.

6.3 Betting Limits

Each game and sports market has its own minimum and maximum betting limits, which are displayed in the game interface. 18 okbajee reserves the right to change betting limits at any time.

6.4 Finality of Game Results

Once a game or betting event has been completed, its result is considered final. The result of a completed game will not be changed unless there is evidence of a genuine technical error.

The following activities are strictly prohibited and may result in account closure and forfeiture of balance:

• Using software, bots, scripts, or any automated method to play games or place bets.
• Manipulating bonuses or following fraudulent strategies to exploit offers.
• Using the platform for money laundering or suspicious financial transactions.
• Attempting to hack the game system or gain unauthorised access to the platform.
• Operating an account under a false identity or using another person's details.
• Attempting to harass, harm, or defraud other users.
• Exploiting technical errors or bugs — if such an issue is found, it must be reported to the support team immediately.

All content on the 18 okbajee platform — logos, graphics, software, designs, interfaces, text, and other elements — is protected by intellectual property law. Copying, distributing, publishing, or using this content for commercial purposes without prior written permission from 18 okbajee or the relevant content provider is prohibited.

Game content from providers such as Pragmatic Play, PG Soft, JILI, and Evolution remains under their respective intellectual property rights, and all terms of the relevant studio apply.

18 okbajee is committed to providing the best service to users; however, the platform's liability is limited in the following situations:

• Service disruptions caused by internet connection issues or third-party technical failures.
• Service outages due to unforeseen circumstances (Force Majeure) such as natural disasters, cyberattacks, or government directives.
• Data loss caused by problems with the user's own device or network.
• Personal financial loss resulting from gaming decisions — gaming carries risk and there is no guarantee of winning.

If a technical fault on the platform is proven, 18 okbajee will be liable for losses directly related to that fault.

10.1 Closure at the User's Request

Any user may request the closure of their account at any time. It is advised to complete all pending wagering and withdraw any available balance before making the request. Self-exclusion and temporary break options are also available under the Responsible Gaming Policy.

10.2 Closure by 18 okbajee

In cases of serious breach of the terms, evidence of fraud, suspicion of money laundering, or underage use, 18 okbajee may close an account without prior notice. In such cases, any legitimate balance will be returned, but funds obtained fraudulently will be forfeited.

10.3 Inactive Accounts

For accounts that have been inactive for an extended period, 18 okbajee reserves the right to suspend the account after notifying the user. To reactivate the account, users must contact the support team.

Full details of how 18 okbajee collects, stores, and uses your personal information are set out in our Privacy Policy. In brief:

• Your information is used only for providing services, ensuring security, and meeting legal obligations.
• Information is shared with third parties only when required by law or for the operation of services.
• Modern security measures including SSL encryption are used to keep your information safe.
• You may request to view, correct, or delete your personal information.

18 okbajee reserves the right to change, add to, or cancel these terms and conditions at any time. If any significant changes are made, users will be notified through a notice on the platform. Continued use of the platform after the updated terms and conditions are published will be considered acceptance of the changes.

It is therefore advisable to review this page regularly. If you have any questions about any part of the terms and conditions, please contact our support team — for general questions you can visit the FAQ section.

If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 direct chat support — in Bengali and English.
• Email: [email protected]

Our support team is active seven days a week, twenty-four hours a day. We provide support in both Bengali and English.