18 okbajee Question and Answer Centre
Find detailed answers here about accounts, security, live casino, device issues and withdrawals.
Players at 18 okbajee have many questions every day — how long a bKash withdrawal takes, how to log in on a new phone, how much money is needed to sit at a live casino table, or how to keep an account secure. This page covers more than 20 questions across five categories. If you cannot find your question, contact our support team via live chat or email below — available 7 days a week, 24 hours a day. Responsible Gaming and Terms and Conditions pages are also available for your reference.
Security and Privacy
Contact 18 okbajee live chat immediately and request a temporary suspension of your account. Then change your password and make sure the email address or phone number used to open the account is secure. Check the list of devices that have accessed your account and log out any unfamiliar ones. The sooner you act, the lower the risk.
No — under no circumstances. No 18 okbajee staff member will ever ask for your OTP, bKash PIN, Nagad PIN or Rocket PIN. If anyone asks for these by phone or chat, they are a fraudster. An OTP is for your use only — sharing it puts both your account and your mobile banking at risk.
Yes. The site uses an SSL-secured connection, which encrypts all data sent between your browser and the server. Payment details and login credentials both pass through secure protocols. Read the Privacy Policy for more details.
The official 18 okbajee address is 18okbajee.cam. Always check that this domain appears in your browser's URL bar — small spelling differences (such as "18okbajee.cm" or "18okbajee.net") are a sign of a fake site. The real site will always show https and a padlock icon. If you are unsure, do not log in — ask directly via live chat instead.
Choose a password of at least 8 characters that combines uppercase and lowercase letters, numbers and special characters (such as @, #, !). Do not use your date of birth or phone number as a password. Use a unique password for your 18 okbajee account that you do not use on any other site.
Live Casino
18 okbajee's live casino has tables with a range of limits — from low-budget tables to high-stakes tables. Low-limit tables generally let you start with a very small amount, while premium tables have much higher betting limits. Before selecting a table from the lobby, its betting limits are shown on the info card.
In roulette, a wheel spins and a ball lands on a numbered slot on that wheel — whichever number it lands on wins. You can bet on a specific number, the colour of the numbers (red or black), or whether the number is odd or even. A correct prediction returns a multiple of your bet. 18 okbajee has roulette tables from Evolution and Pragmatic Play Live.
Teen Patti is a three-card game where the player with the best card combination wins — a Trail (three cards of the same rank) is the strongest hand. Andar Bahar is even simpler: the dealer reveals one card and you bet on whether a card of the same rank will appear first on the "Andar" (inside pile) or the "Bahar" (outside pile).
Yes, in live dealer games a real, trained human dealer runs the game in front of a camera from a studio. That video is streamed live to your device and you place bets in real time. 18 okbajee features games from well-known studios including Evolution, Pragmatic Play Live and Ezugi. Visit the 18 okbajee Casino page to see the full casino section.
Device and Technical Issues
18 okbajee can be used on Android and iOS smartphones, tablets, and desktops or laptops via Chrome, Firefox, Safari or Edge. A dedicated app is also available — an APK for Android and an iOS version — obtainable through official channels. Keeping your browser updated gives you the best experience.
First, clear your browser's cache and cookies (Settings → Privacy → Clear browsing data). Then refresh the page. Check your network connection — a slow internet connection can cause live casino to buffer. If the problem persists after clearing the cache, try incognito mode or use a different browser.
After the connection is restored, refresh the page and log back in. In slot games the round result is usually saved on the server, so you will be able to see the outcome once you reconnect. In live casino, if a bet had already been confirmed before the disconnection, that is also on record. Contact live chat if you have any issues.
On Android, open the site in Chrome, tap the three-dot menu in the top-right corner and select "Add to Home screen". On iPhone, tap the Share button at the bottom of Safari and select "Add to Home Screen". This lets you open the site directly from your home screen, just like an app.
The full site is accessible through a browser alone — slots, live casino and sports betting all run normally in a mobile browser. Downloading the dedicated app gives faster load times and some extra features, but it is not required. Visit the 18 okbajee App page for more details.
Account Questions
Yes, you can log in from any device's browser using your username and password. However, be careful when logging in on unfamiliar or public devices — always log out when you are done and do not save your password in the browser. Logging in from a new device may require OTP verification — this is a normal part of account security.
Click the "Forgot your password?" link on the 18 okbajee login page. Enter your registered email or mobile number and reset instructions will be sent to you. Follow those instructions to create a new password. If you have trouble, contact live chat — the steps for logging in are listed on the 18 okbajee Login page.
After logging in, go to your account settings or profile section. You will find an option to update your personal information there. For security purposes, an OTP may be sent to your current number or email to confirm the change. If you no longer have access to the registered number, contact live chat to verify your identity and get assistance.
Registration generally requires your name, mobile number, email address and a password. Please note that the site is for users aged 21 and above (21+). Registering with accurate details makes identity verification and withdrawals easier in the future.
No. Only one account per person is permitted at 18 okbajee. Attempting to open multiple accounts may result in all accounts being closed and withdrawals being cancelled. If you have a problem with an existing account, contact live chat rather than opening a new one.
Withdrawal Questions
Withdrawals from 18 okbajee to bKash are usually completed within 5 to 30 minutes. The same timeframe applies to Nagad and Rocket. Bank transfers may take longer to process. After submitting a request, you can check the status in your account history.
The minimum withdrawal amount at 18 okbajee is ৳800. Withdrawal requests below this amount cannot be made. The minimum deposit amount is ৳200 (for all methods). Before withdrawing, make sure any bonus wagering requirements have been met.
Yes, withdrawal requests at 18 okbajee can be made 24 hours a day, 7 days a week. Withdrawals to bKash, Nagad and Rocket are generally processed at the same speed at night or on public holidays. Bank transfers may take a little longer due to banking business days.
No. Withdrawals from 18 okbajee must always go to the player's own mobile banking account or bank account, registered in their name. Withdrawals to third-party numbers are not permitted and such requests will be declined. This is an important rule for preventing fraud.
A normal withdrawal is completed within 5 to 30 minutes. If it has been pending for more than 30 minutes, note the transaction ID in your account history and contact live chat with that information. If any document verification is outstanding, the support team will let you know. For longer delays, you can also reach out by email.
Still have questions? Get direct support
If the answers on this page have not resolved your issue, our support team is ready to help directly. Support is available in both Bengali and English.
Live Chat Support
Click the live chat widget from any page on the site. A representative is available to respond 7 days a week, 24 hours a day. This is the fastest way to get a resolution for complex issues.
Email Support
For detailed questions or to send documents, contact us by email: [email protected] — you can write in Bengali and we will respond promptly.