For players 21 and above

18 okbajee Responsible Gaming

Enjoyment and control go hand in hand. Know your limits, stay alert, and seek help when you need it.

Opening an account or placing bets under the age of 21 is strictly prohibited

Our Commitment

18 okbajee believes that betting and casino games are only enjoyable when played in a controlled and informed way. Gaming is entertainment — it is not a source of income, and it should never be. We want every user on our platform to play in a safe environment, stay aware of their budget and time, and get immediate support whenever they need it.

You must be at least 21 years old to use this platform. Account registration or any form of betting by minors is strictly prohibited. Our Terms and Conditions cover this in detail, and you confirm this yourself at the time of registration.

Before you play, ask yourself — is this for entertainment, or am I trying to escape financial pressure? If the answer is the latter, it is important to stop right now. At 18 okbajee, you will find various tools to help you keep your gaming habits in check.

Under our site's Privacy Policy, your account and transaction information is kept secure — it is not shared with any third party without authorisation.

Keep in Mind

  • Betting is for entertainment — never play with money meant for living expenses or borrowed funds
  • Increasing your bets to "win back" lost money is a dangerous habit
  • Decide in advance how much time and money you will spend each day or each week
  • Avoid gaming when you are stressed or feeling lonely
  • Family and close ones are also a source of support — talk to them openly

Tools to Stay in Control

18 okbajee offers several practical features that let you manage your own gaming experience. You can request to activate these tools through live chat.

Deposit Limits

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; a waiting period applies if you want to increase it.

Time Limits

You can set a limit on how long you spend on the platform each day. Once that time is reached, your session ends automatically.

Temporary Break

You can block login to your account for a set period — such as 24 hours, 7 days, or 30 days. The account cannot be reactivated before the break period ends.

Self-Exclusion

Long-term self-exclusion is available. Once self-exclusion is active, the account cannot be reopened before the specified period — this is a serious and effective measure.

View Gaming History

You can view your betting and casino game transactions and history at any time. Reviewing your own habits is the first step toward responsible gaming.

Contact Support

Talk to our support team via live chat 24/7 at any time. They process any request related to setting limits or exclusion right away.

Request Self-Exclusion

If you feel you need a break, fill in the form below. Our support team will contact you and complete the process.

After you submit this form, our team will contact you via 24/7 live chat or email.

Warning Signs

If you notice any of the behaviours below in yourself or someone you know, it is time to pay attention. These are early signs of a gaming problem.

Chasing losses

Placing bigger bets after a loss thinking "I'll win this time" — this mindset leads to larger losses very quickly.

Spending beyond your budget

Betting with money set aside for monthly expenses, savings, or borrowed funds — this is a sign of a serious problem.

Hiding from family

A tendency to hide from family or friends how much you are playing or how much you are losing.

Unable to stop

Hours passing while telling yourself "just a bit more" or "I'll stop after this one" — a clear sign of losing control.

Gaming to relieve stress

Betting to cope with work pressure, relationship problems, or depression — this does not solve the underlying problem.

Impact on daily life

Sleep, work, studies, or family responsibilities are being disrupted — gaming is taking over the important parts of life.

Where to Find Support

Do not face a gaming problem alone. The 18 okbajee support team, your family, and professional counsellors are all here for you.

18 okbajee Live Chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. You can talk to us about self-exclusion, setting limits, or any concern you have.

Contact by Email

If you prefer to raise an issue confidentially, write to us at [email protected] — our team will reply as soon as possible.

Family and Friends

Talk openly with the people close to you. Support from family often works faster than professional help.

Mental Health Professionals

Seeking help from a psychologist or counsellor who works with behavioural addictions is the right decision. It is not a sign of weakness — it takes courage.

Support Groups

Local support groups working on recovery from addiction provide a good environment for sharing experiences and staying motivated.

Our FAQ

Find answers to common questions about responsible gaming, setting limits, and self-exclusion on our FAQ page.

Betting Budget Planning

Before you start betting, decide how much you will spend each month or each week — and stick to that limit. A simple rule is to only use money for betting that you can afford to lose without it affecting your daily life.

Just as it is harmful to raise your bets in excitement after winning, placing large bets in anger or frustration after a loss is equally risky. Set a fixed time limit for each session and leave the platform when that time is up.

Remember, there is no guaranteed winning strategy in casino games or sports betting. RTP and odds give you an idea of probability, but any outcome is possible.

Protecting Minors

18 okbajee strictly prevents registration and betting by anyone under 21. Age is verified at the time of account registration. If younger family members have access to your device, keep it password protected and turn off auto login.

Parents can use parental control software on their devices to restrict access to betting sites. This is an effective step, especially if there are teenagers at home.

Never share your account details — username, password, or OTP — with anyone, including family members.

Common Questions about Responsible Gaming

Self-exclusion is a voluntary step where you request that your account be closed for a set period of time. This period can range from 1 month to a permanent ban. Once self-exclusion is active, the account cannot be reopened before the specified period ends. Simply let our support team know via live chat or email and they will complete the process for you.

Yes, a request to lower a deposit limit takes effect immediately. However, increasing a limit is subject to a waiting period — this is to protect you from decisions made in the heat of the moment. This is an intentional part of the system.

Talk to them directly and with empathy. Try to understand the situation without judging. Encourage them to seek help from a professional mental health counsellor if needed. You can also reach out to the 18 okbajee support team — they can offer guidance based on the situation.

You will have the opportunity to withdraw your funds before self-exclusion takes effect. Our support team will guide you through this process. The usual withdrawal methods apply — via bKash, Nagad, Rocket, or bank transfer, funds are typically received within 5–30 minutes.

If an account belonging to someone under 21 is identified, it is immediately suspended and all transactions are reviewed. Such accounts are permanently closed. Protecting minors is our highest priority.

Yes, uncontrolled gaming can develop into a behavioural addiction. It is not a physical dependency like alcohol or drugs, but a psychological dependency can form. The risk is higher for those under financial pressure or going through a difficult time mentally. If you notice warning signs, seek help without delay.